Terms and Conditions of Sale

1. Definitions:

1.1 'Buyer' means the person that is named on the invoice
1.2 'You' means the buyer.
1.3 'We', 'our', 'us' means St Felix School Shop.
1.4 'Invoice'- this is the document titled 'invoice' received on completion of the 'contract'
1.5 This is the legally binding agreement between the buyer and St Felix School Shop.
1.6 'Contract' this term refers to any legally binding agreement between St Felix School Shop and the buyer.
1.7 'Goods' and 'Products' are the physical items detailed on the invoice.
1.8 'End User' this is the person who will use the goods-not necessarily the buyer.

2. Terms and conditions of sale:

2.1 The buyer agrees to pay St Felix School Shop for the goods supplied.
2.2 Goods can be payed by either Credit Card transaction or by Cheque.
2.3 The Goods ordered by the buyer will be despatched upon the receipt of payment from the buyer, to the address specified on the order.
2.4 Whilst all care is taken by St Felix School Shop to describe all products as accurately as possible there may be slight variations between the products shown on the website www.stfelixschoolshop.co.uk and the products received.
2.5 St Felix School Shop reserves the right to change or modify any of their products without prior notice.
2.6 If the buyer has not received the goods in accordance with the invoice then it is the responsibility of the buyer to inform St Felix School Shop of any suspected discrepancy.
2.7 Postage & Packing offers are for UK Mainland orders only. If you would like to place an order from outside the United Kingdom please contact our sales at: sales@stfelixschoolshop.co.uk and we will advise you on the Shipping costs to your destination and how to place your order.

3. Receipt of Products:

3.1 Once the goods have been received by the buyer, all responsibility for their use is with the buyer themselves.
3.2 If the buyer is not the end user then it is the buyer's responsibility to ensure the end user is aware of all terms of this contract - in particular the conditions as to the use of the product.
3.3 St Felix School Shop accepts no responsibility for any loss arising out of negligent use of the products by the end user or by any third party.
3.4 The instructions as to the use of the goods must be read and understood in its entirety prior to use of any St Felix School Shop product.
3.5 If there are no instructions accompanying the goods then please contact sales at: sales@stfelixschoolshop.co.uk who will provide the buyer with a copy of the relevant information.
3.6 In the event that any instruction is not understood or if there are any queries as to the use of the products then the products must not be used until such time as the buyer is satisfied as to the correct use of the products.
3.7 St Felix School Shop will try within all reasonable limits to ensure any queries relating to its products or goods are answered to the buyers satisfaction.

4. Limitations:

4.1 In any event, St Felix School Shop shall not be liable under, or in connection with these terms and conditions in contract, tort, negligence, pre-contract or other representations or otherwise for any damages or consequential loss whatsoever.
4.2 The provision of this clause (Clause 4) shall be construed separately, applying and surviving even if for any reason one or all of the other clauses are deemed inapplicable or unenforceable in any circumstances and shall remain in force not withstanding the expiry or termination of our agreement.

5. Use of Products:

5.1 All St Felix School Shop products are intended for the use stated.
5.2 It is the buyer's responsibility to ensure that the products are used in full accordance with the instructions.
5.3 Where the buyer or end user has a medical condition or has reason to believe they may have such a condition that may have adverse reactions to any of the products supplied by St Felix School Shop, it is their responsibility to check with their Physician or General Practitioner prior to their use.
5.4 It is advised by St Felix School Shop UK that before using any products, the buyer is fully aware of what the product is intended for.
5.5 If the buyer or end user has doubts about any adverse reactions to any of St Felix School Shop's products then they are advised to stop using the product immediately. If the side effects of any reaction have not diminished by 24 hours after use, the user should contact their Physician or General Practitioner for advice.
5.6 St Felix School Shop will not accept liability for use of any of its products that is not in accordance with the instructions enclosed with each purchase.
5.7 Some shop products are not intended for use in conjunction with any other products either from St Felix School Shop or any other party unless strictly specified.

6. Medical Information (if applicable):

6.1 St Felix School Shop goods and products are not sold as medicines.
6.2 The effectiveness of St Felix School Shop goods and products depends on the user, in most cases the desired effects are achieved. However there is no guarantee of their effectiveness in every case.

7. Privacy Statement:

7.1 St Felix School Shop respects your personal information. We will only use your personal information for the following purposes:
a. Processing orders and customer accounts. b. To administer our business. c. Statistical purposes. d. To notify you of St Felix School Shop products/goods/services unless you have objected to this.
7.2 St Felix School Shop will not pass any personal information to third parties without your prior consent (subject to terms 7.4 and 7.5).
7.3 You have the right to access the personal data we hold about you at any time.
7.4 You should be aware that if we are requested by the Police or any regulatory or government authority investigating suspected illegal activities, we may be enforced to supply customers personal information, which we shall.
7.5 We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your dealings with St Felix School Shop and those dealings are deemed by us inconsistent with our terms and conditions.

8. Refunds:

8.1 In certain situations St Felix School Shop may be prepared to give refunds in respect of goods/products purchased from us. There is no automatic right arising from this term to a refund. A request for a refund must be made in writing to St Felix School Shop, each case will be assessed and the decision of St Felix School Shop is final. You will receive written confirmation of any decision made by St Felix School Shop.

9. Exclusions:

9.1 Whilst St Felix School Shop tries to ensure that all of our products meet the high standards expected by our customers there may be certain times when we may be unable to meet them, these are detailed below.
9.2 Force Majeure- where there are circumstances beyond our control e.g. Acts of God, strikes, lock outs, accidents, war, acts of terrorism. This list is not all inclusive and does not exclude other such events beyond our reasonable control.
9.3 In any such event as detailed in 9.2 St Felix School Shop shall try to resolve any such problem insofar as it is practicable.

10. Applicable Law:

10.1 We reserve the right to change our terms and conditions without prior notice in accordance with the relevant or applicable law.
10.2 If you have any queries regarding these terms then please contact St Felix School Shop at: terms@stfelixschoolshop.co.uk. We will try to resolve any queries as soon as possible.
10.3 Each of the Clauses of these Terms and Conditions shall be construed separately (unless otherwise stated) and independently of each other. Invalidity of any one part shall not affect the validity of any other part.
10.4 This agreement shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English courts.
10.5 Your statutory consumer rights are unaffected by these terms and conditions.

11. Contact Information

You may contact us about anything contained within these Terms or within our Privacy Policy at:
Friends of St Felix School Shop
St Felix Schools
Southwold
Suffolk
IP18 6SD

Tel : 01502 722175
Fax : 01502 722641
Email : info@stfelixschoolshop.co.uk